Returns & exchanges
Last updated: November 2026
Within 14 days
Return or exchange any unopened product in its original box within 14 days of delivery.
Manufacturing defects
A certified technician inspects; if confirmed we replace the unit or refund you.
Refunds
Issued to the original payment method within 7–14 working days of receiving the return.
Exclusions
Installed and used products without a defect, and in-ear headphones for hygiene reasons.